Privacy Policy

Essential cookies and browser storage support sign-in, security, your saved sheets, cart and settings such as your chosen theme. These remain active when you choose Essential only.

Optional browser diagnostics and performance monitoring use Sentry only after you agree. You can accept, decline or change this choice using Cookie settings. Withdrawing permission stops new browser diagnostics from being sent; it does not remove reports already received. Essential server security and operational records are independent of this browser choice. These include a short anonymous summary when a page crashes (the error type and page, with record numbers removed) and, when enabled, browser security reports about blocked content.

We save your preference in local storage on this browser for 180 days (about six months), then ask again. Clearing browser storage or using another browser may also prompt a new choice. If we cannot save your preference, optional diagnostics remain off.

We collect the account, business, contact, delivery, order, and artwork information needed to provide the service. We also keep technical records that help us secure the site, diagnose errors, and improve reliability.

We use your information to manage your account, prepare and fulfil orders, provide quotes and support, communicate order updates, prevent abuse, and meet operational or legal requirements.

Uploaded artwork is used to prepare previews, nesting layouts, and print-ready output requested through your account.

We use specialist providers for authentication, database and file storage, email delivery, hosting, address lookup, and artwork-processing features. They receive only the information needed to provide their part of the service and process it under their own security and privacy commitments.

We keep information for as long as needed to provide the service, maintain order and business records, resolve disputes, and meet legal obligations. We use access controls and technical safeguards intended to protect customer information, but no online system can guarantee absolute security.

You can update your profile details from your account. You may contact us to ask about access, correction, or deletion of personal information, subject to records we must retain for operational or legal reasons.